Terms And Conditions

Terms and Conditions

Welcome to Saudafy. By accessing or using our app and services, you agree to be bound by these Terms and Conditions. Please read them carefully.


1. Acceptance of Terms

By downloading, registering, or using the Saudafy app, you agree to comply with these Terms. If you do not agree, you should not use our services.


2. Use of the App

  • You must be at least 18 years old or have parental/guardian consent to use the app.

  • You agree to provide accurate, current, and complete information during registration.

  • You are responsible for maintaining the confidentiality of your account and password.


3. Orders and Payments

  • All prices shown in the app are inclusive/exclusive of taxes as per local law.

  • Payments must be made through the available payment options in the app.

  • By placing an order, you agree to pay the total amount (including taxes and delivery charges, if applicable).

  • Saudafy reserves the right to cancel orders due to incorrect pricing, stock unavailability, or technical errors.


4. Delivery

  • Delivery times are estimates and may vary due to traffic, weather, and other conditions.

  • Saudafy is not responsible for delays caused by factors beyond our control.

  • Customers must provide the correct delivery address and be available to receive the order.


5. Cancellations and Refunds

  • Customers may cancel within the allowed cancellation window.

  • Refunds will be processed according to our Refund & Cancellation Policy.

  • Saudafy reserves the right to refuse refunds if terms are violated.


6. Prohibited Activities

You agree not to:

  • Use the app for unlawful purposes.

  • Misuse promotions, offers, or referral programs.

  • Engage in fraudulent activity or abuse payment systems.

  • Attempt to disrupt or hack the Saudafy platform.


7. Limitation of Liability

  • Saudafy acts as a facilitator between customers and restaurants/stores.

  • We are not responsible for the quality, safety, or legality of items provided by partner merchants.

  • Our liability is limited to the value of the order in dispute.


8. Intellectual Property

  • All content in the app (logos, text, images, software) is owned by Saudafy or its partners.

  • You may not copy, distribute, or modify our content without permission.


9. Changes to Terms

  • Saudafy may update these Terms at any time.

  • Continued use of the app after changes means you accept the new Terms.

 


11. Contact Us

For any queries regarding these Terms & Conditions, please reach out to us:
📧 saudafy.shop@gmail.com